Privacy Policy
HeroesNook (hereinafter referred to as the “Company”) establishes this privacy policy (hereinafter referred to as this “Policy”) regarding the handling of user’s personal information in the services provided on this website (hereinafter referred to as the “Services”).
Article 1 (Personal Information)
“Personal Information” refers to information about a living individual as defined in applicable privacy laws. This includes information that can identify a specific individual, such as name, date of birth, address, telephone number, contact information, and other descriptions, as well as data related to appearance, fingerprints, voiceprints, and health insurance numbers.
Article 2 (Method of Collecting Personal Information)
The Company may collect Personal Information when a user registers for use. This information may include, but is not limited to, name, date of birth, address, telephone number, email address, and payment information. Additionally, the Company may collect transaction records and payment information, including user’s Personal Information, between the user and our partners.
Article 3 (Purposes of Collecting and Using Personal Information)
The Company collects and uses Personal Information for the following purposes:
- To provide and operate the Services;
- To respond to user inquiries (including verifying user identity);
- To send emails with information about new features, updates, campaigns, and other services provided by the Company;
- To contact users as necessary for maintenance and important notices;
- To identify users who violate the Terms of Service or who are attempting to use the service for fraudulent or unauthorized purposes, and to refuse their use;
- To allow users to view, modify, or delete their own registration information, and view their usage status;
- To bill users for usage-based services;
** For purposes incidental to the above.
Article 4 (Change of Purpose of Use)
The Company shall not change the purpose of use of Personal Information beyond the scope reasonably recognized as having relevance to the original purpose, and in the event of a change, the Company shall notify the user or publicly announce the change.
Article 5 (Provision of Personal Information to Third Parties)
The Company will not provide Personal Information to third parties without the user’s prior consent, except in the following cases:
- When it is necessary for the protection of a person’s life, body, or property and it is difficult to obtain the user’s consent;
- When required by law;
- When the handling of Personal Information is outsourced to a third party to the extent necessary to achieve the purposes of use;
- When Personal Information is provided in connection with the succession of business due to a merger or other reasons.
Notwithstanding the foregoing, the Company may provide statistical data that does not identify individuals to third parties.
Article 6 (Disclosure of Personal Information)
Upon receiving a request for disclosure of Personal Information from the individual, the Company will disclose the information to the individual without delay. However, if disclosure would fall under any of the following reasons, the Company may decide not to disclose all or part of the information. If the Company decides not to disclose, it will notify the user to that effect without delay.
- When there is a risk of harm to the life, body, property, or other rights or interests of the user or a third party;
- When there is a risk of significant interference with the proper implementation of the Company’s business;
- When it would violate other laws.
Article 7 (Correction and Deletion of Personal Information)
If a user’s Personal Information held by the Company is incorrect, the user may request the Company to correct, add, or delete the Personal Information (hereinafter referred to as “Correction, etc.”) by following the procedures specified by the Company.
If the Company receives a request from a user and deems it necessary to respond, the Company shall make the Correction, etc., without delay.
The Company will notify the user without delay if it makes a Correction, etc., based on the preceding paragraph, or if it decides not to make a Correction, etc.
Article 8 (Suspension of Use of Personal Information, etc.)
If the Company is requested by a user to stop using or delete Personal Information (hereinafter referred to as “Suspension of Use, etc.”) on the grounds that the information is being handled beyond the scope of the purpose of use or that it was obtained by wrongful means, the Company will conduct the necessary investigations without delay. Based on the results, the Company will carry out the Suspension of Use, etc., of the Personal Information and notify the user. However, if the Suspension of Use, etc., involves high costs or is otherwise difficult, and the Company can take necessary alternative measures to protect the user’s rights and interests, it shall take such alternative measures.
Article 9 (Changes to the Privacy Policy)
The contents of this Policy may be changed without notice to the user, unless otherwise specified by law or in this Policy.
Unless otherwise specified by the Company, the revised Privacy Policy shall take effect from the time it is posted on this website.
Article 10 (Contact for Inquiries)
For inquiries regarding this Policy, please contact us using the inquiry form provided on the Services.